Terms and Conditions
Magic Mountain Wood Fired Pizza (Magic Mountain Cafe Bar Limited) is committed to respecting the privacy rights of all visitors to our Website.
Personal data generally means information that can be used to individually identify a person, and processing generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. We are the controller of your personal data processed in connection with the Website.
Personal Data We Collect
In running and maintaining our Website, we may collect and process the following information:
Personal Data Collected Directly From You
We receive personal data directly from you when you provide it to us through placing a food order, including, but not limited to:
- email address;
- mailing address;
- telephone number;
- username; and
- payment details.
You may also include details in your food order that indicate your health information or religious beliefs.
Personal Data Collected We Automatically Collect
Some personal data is automatically collected when you use the Website, such as:
- IP address;
- device identifiers;
- browser information; and
How We Use Personal Data
We process personal data to operate, improve, understand and personalise our services e.g. we use personal data to:
- complete orders including delivery or collection of food;
- personalise content based on your preferences;
- contact you about our offers, subject to your marketing preferences;
- communicate with you;
- protect against or deter fraudulent, illegal or harmful actions;
- respond to user inquiries;
- provide support and assistance;
- comply with our legal or contractual obligations;
- enforce our terms and conditions; and
- resolve disputes.
Lawful Basis for Processing
Purpose of Processing
Lawful Basis under GDPR
Such processing is necessary for the performance of a contract between us and you, where necessary for the purpose of complying with our legal obligations and where you have consented to providing certain information in relation to your food order preferences at the time of purchase.
Training, quality monitoring or evaluating the services we provide
Such processing is necessary for the legitimate interests pursued by us in monitoring and improving our Website”s services and their usage and ensuring that our users use the Website in accordance with our terms and conditions and policies.
Website services, including for troubleshooting, data analysis, and survey purposes
We have a legitimate interest in operating and maintaining the Website and for related purposes including improving our services.
Statistical information that cannot be related back to individuals to help us improve the services we offer
We have a legitimate interest in having access to certain analytics to ensure the products and services we provide are adequate.
Enforcing and Defending Our Rights
We have a legitimate interest in ensuring that our services and the Website are used in accordance with our terms and conditions of use and policies.
Where necessary for the purpose of complying with our legal obligations.
Where necessary for the purpose of establishing, exercising or defending a legal claim, a prospective legal claim, legal proceedings or prospective legal proceedings.
We will not use your personal data for marketing purposes without your consent. If you wish to stop receiving marketing communications from us, you can opt out at any time by clicking the “opt-out” link at the bottom of any marketing communication from us or by contacting us at the e-mail provided on our website.
Individual Data Subject Rights
Data Protection Laws provide certain rights in favour of data subjects (the “Data Subject Rights“).
Data Subject Rights include the right of a data subject to:
- access personal data;
- rectify or erase personal data (i.e. right to be forgotten);
- restrict processing;
- data portability;
- object to processing; and
- object to automated decision making (including profiling).
These Data Subject Rights will be exercisable by you subject to limitations as provided for under Data Protection Laws.
You may make a request to us to exercise any Data Subject Right by contacting the e-mail address provided on our website. Your request will be dealt with in accordance with Data Protection Laws.
Third Party Links
Service-related Announcements and Changes
While you may make a complaint in respect of our compliance with Data Protection Laws to the Data Protection Commission, we ask that you contact us in the first instance to give us the opportunity to address your concerns.
Cancellations and refunds
- Cancellations can be made anytime up-to 20 minutes before the collection time for a full refund. If the cancellation is made within 20 minutes of the collection time, no refund will be given.
- If you received the wrong items in your order, you can claim a refund for the items which were incorrect.